FAQ

Sinotek would like to grow stronger and better with you together, our dear customers!

  • Why choose Sinotek material company?

    1. Experienced in the line of graphite insulation materials industry for 11 years, with professional technical department.

    2. We are the original manufacturer, offering competitive price for client. Our goal is to supply best quality product with the lowest cost for customer.

    3. Excellent service. Always provide best service to our customer. And that is the reason our company has a good reputation in the market.
  • Sample

    In order to establish mutual beneficial & long-term cooperation relationship, Sinotek will supply free samples, but the freight cost is to be paid by customer.
  • Delivery time

    Usually 10-14days after receiving the payment.Delivery time acording to client's order quantity.
  • Packing

    Sinotek choose standard export wooden case or CTN.
  • Terms of payment

    Mostly, T/T 100% in advance; For regular customers, T/T 50% advance, balance prior to shipment(against the copy of B/L)or L/C at sight.
  • The certification

    Sinotek can offer the third-party testing or client testing report which is more reliable than certification.
  • Production capability

    Sinotek can produce items upon customer’s specific and clear drawings.
  • The after-sales services

    Any questions, please contact Sinotek. We will reply you within 24hours.